Kitz Shondel Boy Rulona

AI Workflow Engineer · Claude Prompt Engineering & Business Automation
Butuan City, Philippines (Remote)  ·  kitzrulona321@gmail.com  ·  +63 976 129 1952
hexcolony.com  ·  linkedin.com/in/shon-rulona  ·  github.com/kitzrulona321-a11y

Summary

Computer engineer and founder of Hex Colony, a small automation studio that has served 3 client organisations. I build and run Claude-based systems for everyday business work — invoicing, service-desk triage, lead follow-up — using the Messages API, the Agent SDK, custom MCP servers, and n8n, with Claude Code as my daily driver. Before that: embedded systems and IoT, which is still where the odd client project lands.

Core Skills

Certifications

Selected Projects

Autonomous Overnight Ops AgentTypeScript, Claude Agent SDK, custom MCP server

An agent that works a service desk's overnight message queue so no one opens a backlog in the morning. A custom MCP server exposes the CRM and knowledge base as tools; on a schedule, the agent matches each message to a customer record, grounds any price it quotes in real data, drafts replies, and sets complaints and safety issues aside for a human. The MCP layer has its own automated end-to-end test suite.

Claude Service Inquiry Triage & Reply AssistantPython, Claude Messages API

Classifies inbound automotive-service messages (booking, quote, parts, complaint), scores urgency, drafts a reply, and writes structured records to a CRM. Complaints and safety issues always stop at a human-approval gate. Labelled an eval set and used it to tune the escalation prompt; human-escalation accuracy went from 91% to 100%.

Claude Lead Qualification & Follow-up EnginePython, Claude Messages API

Scores inbound sales leads against a BANT rubric, tiers them hot/warm/cold, drafts personalised follow-ups, and produces a ranked call queue in the CRM. Eval-driven prompt tuning raised escalation accuracy from 75% to 100% while tiering accuracy held at 100%.

Hex Colony Invoice Automationn8n, Discord, Google Sheets, Gmail — in production

The pipeline Hex Colony actually invoices through. A request is parsed and validated, previewed in Discord for approval, auto-numbered with duplicate detection, sent as a branded invoice email, and logged to Google Sheets with scheduled reminders. Creating an invoice used to take about 15 minutes; it now takes about one.

Experience

Founder & CEO — Hex Colony Butuan City, Philippines · Sept 2025 – Present
IoT / Firmware Developer Project-based

Training & Leadership

Education

B.S. in Computer Engineering — Mindanao State University–Iligan Institute of Technology (MSU-IIT) · 2024